•You must accept DHL terms and conditions in order to reship your parcels, also you are not allowed to request to ship Prohibited items on Dhl list .
•You must inform us if your order is value more than £5000.
•Once we have inform you on shipping cost you have 24 hr to do the payment otherwise we have to charge you £25 per day to store your parcel.
•Once you have received your order for return your parcel or exchange your order you have to contact the retailer or your supplier directly as our service is only for shipping your orders.
•If you have not used the service you have 140s to cancel the membership and you will be charged cancellation fee £50.00 (this will cover bank charge transfer and admin work)
•Write cancellation request by email.
•Tax and duties may apply on your parcel once arrives to your local country.
•Parcels delivery accepted at our UK office from 9am to 6 pm Monday to Friday only.
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